With the tracking of Installed Base Run hours, we recommend a regular service and replacement of spares results in increase in the revenue and also reduce warranty cost.
After OEM installing their machines in the customer’s location, the opportunity of finding out the running hours of the machines are very minimal. There is no proper tracking on the Installed Bases.
There is no proper follow-up on regular service and sales of spare parts in the machine. This can be automated with the estimated running hours of the machines.
Without proper usage and regular service leads to the high warranty cost on the OEMs. These can be avoided by bridging the gap the OEMs and customer base.
Without tracking of the Installed Base, the OEMs produces spares in a speculated figures. This leads to over stock or under stock of the product as well as the production in the customer base halts which leads to poor after market service.
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